IATF ADP Help Desk

General 4

• General IATF ADP Frequently Asked Questions
• IATF ADP System Requirements
• Issues Accessing or Using CARA
• How can I get more help?

Registration and Access 3

• Registering as a New Auditor Candidate
• I can't log into the IATF ADP!
• How can I change the email address on my account?

CB Sponsorship 4

• How can I add a new sponsoring CB?
• How can I remove a sponsoring CB?
• How can I reactivate a sponsoring CB?
• Auditor Qualification Certificates

CPD Repository 0

Auditor Qualification Process 4

• What is the qualification process for new auditor candidates? (2025+)
• What is the qualification process for new auditor candidates? (2022-2024)
• How many retakes attempts am I allowed?
• What is the Phase 2 qualification process?

Rules 6 Transition 1

• What is the impact of Rules 6 on the ADP Qualification Process?

General 4

• ADP Proctored Assessment Policies/Guidelines
• Data Privacy/Protection and ADP Proctored Sessions
• How do I cancel/modify my scheduled attendance?
• ADP Assessment SI Applicability

Live Virtual Proctoring 6

• What is Live Virtual Proctoring?
• Scheduling for Live Virtual Proctored Sessions (Auditors)
• Scheduling for Live Virtual Proctored Sessions (CB Administrators)
• Live Virtual Pre-Meeting Event Approval Notice
• Live Virtual Proctored Session Joining Letter

See all 6 articles

In-Person Proctoring 2

• IATF ADP Joining Letter for Proctored Assessment Sessions
• IATF Phase 2 Evaluation Session Joining Letter

Non-Proctored Knowledge Assessments 1

• About the Non-Proctored ADP Knowledge Assessment (2025+)

General 4

• How can I generate an invoice to provide payment in the ADP?
• How can I update the address on my invoice?
• I forgot to pay my Annual Fee on time. What should I do now?
• Why do I not see the option to pay a fee on the ADP website?

Bank Transfer Payments 2

• How do I send a payment by bank transfer?
• I sent a payment by bank transfer. Can I get access now?

Credit Card Payments 2

• I have a pending ADP invoice. How do I pay it by credit card?
• I get an error when trying to pay by credit card. What should I do?

General 2

• What are the IATF requirements for Continuing Personal Development?
• What is the IATF ADP CPD Tracker?

How-To 4

• How do I access the CPD Tracker?
• How does the CPD Dashboard work?
• How can I add or manage CPD activities?
• How can I make changes to last year's CPD record?